Support

This section of our website is dedicated to answering any questions our users may have about setting up, managing and making the most of their Luv Traffic online dating profile. Each time a user asks us a question, we share it on this page to help other users who may have the same queries. For this reason, our support page is constantly evolving, so be sure to check back from time to time. And, if there is a question you have that you don’t see the answer to on here, please contact us and let us know so that we may help our growing community get on the road to love!

     
  • How do I delete my profile?
    To delete your Luv Traffic online dating profile, choose the ‘Settings’ option from the ‘Profile’ menu. Select the ‘Delete my account’ option to completely erase your profile and all content associated with it. Please note that once this option has been agreed, your account is completely irrecoverable. To access Luv Traffic again in the future, you are more than welcome to set up a new account.
  • How do I manage my notifications?
    To manage your email notifications, choose the ‘Settings’ option from the ‘Profile’ menu. Scroll down your profile and select the ‘Email’ option. This is where you can choose which notifications you want to receive emails alerting you of your membership activity.
  • How do I select the profile information that other users see?
    To manage the information on your profile and who sees it, choose the ‘Settings’ option from the ‘Profile’ menu. Scroll down your profile and select the ‘Profile’ option. This is where you can choose which information is visible publicly and to other users.
  • How do I change my username, email or password?
    To change the email address or password associated with your Luv Traffic online dating account, choose the ‘Settings’ option from the ‘Profile’ menu. Scroll down your profile and select the ‘General’ option. Here you can update and modify your email address and password. We do not allow members to alter their username once it has been selected and assigned.
  • What if I accidentally signed up as the wrong sex?
    If you accidentally selected the wrong gender when you signed up for your Luv Traffic account, that’s no problem. On your profile, you will see a tab called ‘Profile’. Click this and select ‘Edit’. This is where you can edit all elements of your profile, including ‘Base’ information, ‘Car Details’, ‘Myself Summary’, ‘Looking for’, ‘Lifestyle’ and ‘Physical’.
  • I have forgotten my username and/or password!
    If you have forgotten your username, password, or both, we can send them to you again. Click to login as usual and select the ‘Forgot you username or password?’ option. Enter the email address your Luv Traffic account is registered to and we will send you an email with all your details.
  • How do I update my profile information?
    On your profile, you will see a tab called ‘Profile’. Click this and select ‘Edit’. Here you can edit all elements of your profile, including ‘Base’ information, ‘Car Details’, ‘Myself Summary’, ‘Looking for’, ‘Lifestyle’ and ‘Physical’.
  • How do I upload photos?
    To upload photos to your album, select the ‘Album’ tab on your profile. Choose the ‘Browse’ option and select the image you would like to upload from the relevant folder on your computer. Then click ‘Upload picture’. To change your profile picture, hover your cursor over your current profile picture until the ‘Change Photo’ option is visible. Click this and then choose the ‘Browse’ option and select the image you would like to upload from the relevant folder on your computer. Then click ‘Upload picture’.
  • How do I delete photos?
    To delete an image, choose the ‘Album’ tab on your profile and click on the image you would like to remove. Once the image has loaded, you will find an option below to ‘Delete Picture’.
  • Is there a Luv Traffic app?
    A specific Apple or Android Luv Traffic app is not available at the moment, however our website is fully mobile and tablet responsive, which means that it will resize to fit the browser on your mobile or tablet, for ease of use. All of the functionality is readily accessible so that you can manage your online dating profile on the go!
  • Can I use Luv Traffic on my mobile phone or tablet browser?
    Yes, you can use the Luv Traffic website in your mobile phone or tablet browser. Our website is fully mobile and tablet responsive, which means that it will resize to fit the browser on your mobile or tablet, for ease of use. All of the functionality is readily accessible so that you can manage your online dating profile on the go!

 

SIGN INTO YOUR ACCOUNT CREATE NEW ACCOUNT

Your privacy is important to us and we will never rent or sell your information.

 
×
CREATE ACCOUNT ALREADY HAVE AN ACCOUNT?

 
×
FORGOT YOUR DETAILS?
×

Go up